Carolina Wholesale Group Upgrades to Infor Distribution SX.e
Will also add Infor ION to to integrate with third-party CRM solutions.
Infor, a leading provider of business application software serving more than 70,000 customers, has announced that Carolina Wholesale Group will upgrade to the latest version of Infor Distribution SX.e and implement Infor ION to integrate the application with its third-party solutions.
An Infor customer since 2003, the national distributor of office machines and supplies elected to update their technology to better manage an evolving business model and help eliminate disparate systems using ION, Infor's innovative purpose-built middleware solution. NSA Computer Exchange Corp., an Infor channel partner, will continue to work directly with Carolina Wholesale.
New modules in Infor Distribution SX.e are expected to allow Carolina Wholesale to increase operational efficiency by improving process management.
- The freight module will help deliver more accurate quoting for freight costs, enabling improved budgeting for one of the company's largest outgoing expenses.
- The inventory replenishment module delivers user-friendly workflows, dashboards to automate product tracking and creates easy access to available inventory.
- Infor ION will enable Infor Distribution SX.e to work with Carolina Wholesale's existing third-party CRM to create enhanced B2B marketing tools that are automatically linked to product information.
- The customer-facing company website will be connected to SX.e so consumers can more easily view real-time data on available products, helping to increase online sales.
- The application will automate credit card processing and update paid order information in accounting, helping to increase efficiency for the accounts payable department.
- Infor Distribution SX.e will also automate processes for Carolina Wholesale's purchasing department, which will help free up time for employees to speak with vendors and perform value-add tasks. The application delivers key tools for day-to-day efficiency to help reduce overall operations costs.
- Carolina Wholesale also plans to implement the Infor Total Warehouse Logistics (TWL) package in the upcoming year to enable a mobile warehouse. This is expected to provide users with more accurate inventory data, improved order fill rates and real-time access to relevant information from tablets or mobile devices.
Carolina Wholesale Group is one of the largest office machine and supply distributors in the country. With five distribution centers carrying more than 10,000 active items from over 100 manufacturers, the company serves the U.S., Canada and Puerto Rico. For more information, visit www.cwholesale.com.
Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit www.infor.com.
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