MMD launches improved online parts system
New system is on 24 hours a day and features enhanced email confirmation.
MMD Equipment's new Online Parts System is up and running, with improvements made based on customer feedback. After the first week with the improved system, the company says, it has seen significant increases in registration and customer satisfaction.
Here are the main improvements implemented:
Price Available For All Parts
List price for all parts available online dependent on your individual account discount once registered with the system.
Multiple Ship-To Addresses
Ability to store multiple shipping addresses in your online account.
Enhanced Email Confirmation
Backend improvements made to ensure delivery and confirmation of all requests.
MMD Equipment’s Online Parts System is available 24 hours a day to look up parts and quotes. The system provides immediate confirmation and customers can expect a response during business hours on the same day, or within 24 hours the next business day.
The parts department is available 8 a.m. EST to 5 p.m. PST for inquiries and orders.