New Research on the State of Leadership in Distribution
Distributors must rethink how they lead in a post-pandemic world.
The very nature of leadership has changed as a result of the pandemic and other disruptive forces. As a result, the human element will play an important role in leadership in a post-pandemic world.
Distributors across product segments, generations and geographies agreed with these two core premises in the new report, “Reimagining Leadership,” the first in a landmark triannual series of reports called “The Future of Distribution” from Dirk Beveridge, Founder of UnleashWD, Executive Producer at We Supply America, President of the Beveridge Consulting Group and Champion for the noble calling of distribution for over 36 years.
The work highlighted in the first report was inspired by Founder Dirk Beveridge’s travel across the country during two seasons of the We Supply America tour, when he visited dozens of distributors and saw firsthand the challenges that leadership is facing.
“Distributors are experiencing a collision of forces changing how we live, work and play. We’re also experiencing a great generational shift, which several distributors told us doesn’t get enough credit for the impact it is having. This confluence of change has accelerated over the past couple of years, leading to what we call The Great Redefinition,” Beveridge said.
This has forced distributors to rethink how they lead to ensure their relevance long into the future. Core findings include:
- 78% of the survey respondents agreed that the very nature of leadership is changing.
- 83% believe we must lead differently coming out of the pandemic than how we led going in.
- Despite recognizing the need for change, however, more than half of survey respondents said distributors are still leading in an antiquated way through Managing and Controlling, and just 6% believe businesses are currently embracing the Noble Calling of leadership. At this level, management is called by a higher purpose and is intent on making an oversized impact on and beyond the bottom line.
- There is a 41 percentage-point difference between where leaders are now (Managing and Controlling), and where distributors said they need to be in the next five years (Noble Calling) if they want to succeed.
- 93% believe that the human element will play an important role in leadership in a post-pandemic world.
“Distributors are at an inflection point. If they want to survive, they must chart a new course,” Beveridge said. “They need to embrace some qualities and let go of others that led to their success in the past. The ability to move quickly and embrace creative solutions must be a core competency. They must innovate the leadership role.”
The research results and analysis, as well as a guide for distributors to take action, are available free to download at leadership.futureofdistribution.com.
About UnleashWD
UnleashWD is a design, innovation, and strategy firm that transforms legacy distributors into nimble and innovative market leaders. Dirk Beveridge is the founder of UnleashWD, Executive Producer at We Supply America, President of the Beveridge Consulting Group, and Champion for the noble calling of distribution for over 36 years. His one-of-a-kind perspective on the future of wholesale distribution has guided his mission to advance the growth, relevance, and transformation of the industry, helping distributors thrive. Learn more by visiting https://www.WeSupplyAmerica.net or https://www.unleashwd.com.
CONTRACTOR SUPPLY MAGAZINE
The April/May 2024 issue of Contractor Supply magazine is here!
This digital edition is sponsored by BECK AMERICA Inc.
Our cover story, Masters of Fasteners, visits Interstate Screw Corp. of metro Miami, which serves the fastening needs of south Florida, the Caribbean and Central and South America.
Also in this issue,our Industry Updates cover Adhesives, Tapes and Sealants, Anchoring Systems and Safety and PPE.
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