Quadient, Epicor Integration Streamlines Product Pickups and Dropoffs
Quadient, an automation platform, announced that its Parcel Pending by Quadient locker automation platform now integrates with Epicor Eclipse, an enterprise resource planning (ERP) system designed specifically for electrical, plumbing, HVAC and PVF wholesale distributors.
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Johnstone Supply, a leading wholesale distributor, is the first joint customer of Quadient and Epicor Eclipse. |
The integration of the technology supports wholesale distributors that seek to streamline and automate in-store pickup, while providing their customers with the convenience of a variety of order pickup options.
Options ionclude expanding from traditional store hours to a flexible 24/7 model, ensuring that all customers enjoy greater accessibility and flexibility.
“The wholesale distributor industry plays a crucial role in the supply chain, and we are excited about our collaboration with Epicor and look forward to growing our presence in this market,” said Austin Maddox, executive vice president of North American Parcel Locker Solutions, Quadient. “The integration of Parcel Pending by Quadient lockers and Epicor Eclipse offers wholesale distributors the opportunity to simplify and automate workflows while offering their customers easy and secure product pickup and drop-off, especially outside of normal store hours.”
Starting when a contractor order is first inputted through the Eclipse ERP and continuing to when a product is picked up via a Quadient locker, workflows will be more efficient and simplified.
Johnstone Supply, a distributor serving professional HVACR contractors across North America, was the first joint customer of Quadient and Epicor to take advantage of the integration, with Parcel Pending by Quadient automated lockers installed at 30 locations.
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