AUSA Parts Ordering Transitions to JLG Online Express Platform
JLG Industries has announced that customers can now source parts for AUSA equipment through the JLG Online Express e-commerce platform.
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| AUSA parts now avaulable for JLG Online Express. |
Following the acquisition of AUSA in September 2024, JLG has completed a comprehensive system integration that will provide AUSA equipment owners seamless access to the online parts ordering experience.
“Access to parts is critical to maintaining uptime, and bringing AUSA parts into Online Express represents a significant improvement in service for our customers,” said Bob Nelson, vice president and general manager, JLG. “With this move, AUSA customers can take advantage of JLG’s expansive parts distribution network, streamlined parts ordering process, improved delivery times and local customer support in North America.”
Key benefits of JLG’s Online Express for AUSA customers:
- Convenient 24/7 access using a desktop or mobile device.
- Access to comprehensive parts solutions including JLG genuine parts, MaxQuip and reman parts
- Easy search using serial numbers, part descriptions or interactive manuals.
- Competitive pricing with next-day delivery options in North America.
- Ability to track shipments, manage invoices and create custom shopping lists for easy reordering.
“This integration provides AUSA customers with a faster, more efficient way to find and order the parts they need, improving service and minimizing equipment downtime,” Nelson said.
AUSA parts orders are now processed exclusively through Online Express. Visit onlineexpress.jlg.com to explore the expanded parts ordering capabilities.
Customers who do not yet have a JLG account are encouraged to complete the necessary credit application to ensure uninterrupted access to parts ordering. For questions regarding account setup or credit applications, please contact credit@jlg.com.
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